Administrative Assistant
| Position Details | |
| Position Title: | Administrative Assistant |
| Department: | Administration |
| Employment Type: | Remote | Part-Time (up to 15 hours/week) |
| Work hour: | Up to 15 hours/week (~3 hours/day). Must be available to work during core Australian business hours (Monday–Friday, 9:00 am–5:00 pm AEST) for team meetings, client responses, and collaborative tasks. |
| Probation: | 12-week initial period with the possibility of transition to ongoing or full-time employment following a performance review. |
| Reporting to: | CEO and COO |
| About Clueo Clinical | Shaping the Future of Clinical Research, One Career at a Time |
| At Clueo Clinical, we’re shaping the future of clinical research, one career at a time. Founded in 2020, Clueo Clinical was built with a bold vision: to create a more inclusive, skilled, and future-ready clinical research workforce. We empower aspiring STEMM and health professionals through transformative, human-centered training and career coaching that bridges the gap between education and industry. Our programs not only accelerate careers, they also solve critical industry challenges by helping companies and CROs access fully trained, job-ready professionals through our flagship Industry-Bridging Program™ (IBP™) and tailored corporate training solutions. We believe strength comes from diversity and are deeply committed to creating equitable opportunities in clinical research, ensuring that everyone, no matter their background, can thrive. We’re committed to creating pathways for underrepresented voices in clinical research and ensuring every individual, no matter their background, can thrive. Our Vision “To transform talent into impact for patients worldwide“. We envision a future where clinical trials are powered by diverse, skilled, and inspired professionals, driving innovation, equity, and better outcomes for all.. Our Values 1. Respect: We cultivate empathy, trust, and mutual appreciation. 2. Integrity: We act with honesty and fairness in every interaction. 3. Service Excellence: We deliver high-quality, personalised training and support. 4. Empowerment: We inspire people to reach their full potential. 5. Compassion: We lead with care, empathy, and purpose. |
| Position Overview |
| As our Administrative Assistant, you’ll help keep Clueo Clinical running smoothly by handling day-to-day admin tasks, student communications, and content coordination. You will support management, trainers, and students, ensuring our operations are organized, efficient, and professional. This role is ideal for someone who is detail-oriented, proactive, and comfortable working remotely in a fast-paced, purpose-driven environment. |
| Key Responsibilities |
| Email & Enquiry Management • Monitor and manage our Admin Team inbox. • Triage incoming messages to relevant Teams for resolution. • Ensure empty inbox by C.O.B. every day. • Respond to enquiries using approved templates and escalate when required. Administrative Support • Maintain electronic files and records. • Provide general admin support to the CEO and team. • Liaise with trainers, collaborators, industry partners, and students. • Support student onboarding activities and orientation. • Organize team communications, updates, and shared resources. Content Coordination • Upload and format blog posts in WordPress. • Ensure messaging is consistent across admin, social media, and newsletters. Reporting & Documentation • Maintain activity logs of completed tasks. • Prepare weekly admin updates for management. • Track basic performance data and assist with reporting. • Manage templates, contracts, files, and SOPs. |
| Skills & Experience |
| • Familiarity with Microsoft Office Suit, Zoom, and online mailbox management (minimum 1 year). • Basic understanding of office admin and digital operations of e-signature platforms. • Experience in healthcare, education, or life sciences is a plus, but not required. • Strong English communication skills (written and spoken). • Good computer skills and ability to quickly learn new tools. |
| Personal Attributes |
| • Well-organized, reliable, and detail-oriented. • Self-starter who takes initiative and ownership of tasks. • Proactive communicator with strong interpersonal skills. • Ability to anticipate needs, prioritize effectively, and manage multiple tasks. • Emotionally intelligent, trustworthy, and professional. • Comfortable working remotely in a fast-paced, start-up-style environment. • Positive, collaborative, and adaptable mindset. |
| How to Apply |
| If this sounds like you, we’d love to meet you! Please submit your application using the “Apply” button below. You will be required to: • Answer a series of questions • Provide your latest resume/CV • Record a short cover letter or video introduction • Portfolio or sample work (graphics, posts, email, or blog samples) If the form fails, please submit your your application to: info@clueoclinical.com. Your application may take longer to process if submit via email. |
Digital Operations Assistant
| Position Details | |
| Position Title: | Digital Operations Assistant |
| Department: | Operations and IT |
| Employment Type: | Remote | Part-Time (up to 15 hours/week) |
| Work hour: | Up to 15 hours/week (~3 hours/day). Must be available to work during core Australian business hours (Monday–Friday, 9:00 am–5:00 pm AEST) for team meetings, client responses, and collaborative tasks. |
| Probation: | 12-week initial period with the possibility of transition to ongoing or full-time employment following a performance review. |
| Reporting to: | COO |
| About Clueo Clinical | Shaping the Future of Clinical Research, One Career at a Time |
| At Clueo Clinical, we’re shaping the future of clinical research, one career at a time. Founded in 2020, Clueo Clinical was built with a bold vision: to create a more inclusive, skilled, and future-ready clinical research workforce. We empower aspiring STEMM and health professionals through transformative, human-centered training and career coaching that bridges the gap between education and industry. Our programs not only accelerate careers, they also solve critical industry challenges by helping companies and CROs access fully trained, job-ready professionals through our flagship Industry-Bridging Program™ (IBP™) and tailored corporate training solutions. We believe strength comes from diversity and are deeply committed to creating equitable opportunities in clinical research, ensuring that everyone, no matter their background, can thrive. We’re committed to creating pathways for underrepresented voices in clinical research and ensuring every individual, no matter their background, can thrive. Our Vision “To transform talent into impact for patients worldwide“. We envision a future where clinical trials are powered by diverse, skilled, and inspired professionals, driving innovation, equity, and better outcomes for all.. Our Values 1. Respect: We cultivate empathy, trust, and mutual appreciation. 2. Integrity: We act with honesty and fairness in every interaction. 3. Service Excellence: We deliver high-quality, personalised training and support. 4. Empowerment: We inspire people to reach their full potential. 5. Compassion: We lead with care, empathy, and purpose. |
| Position Overview |
| As our Digital Operations Assistant, you’ll help keep Clueo Clinical’s digital systems running smoothly behind the scenes. You’ll manage website updates, CRM automations, and newsletter automation ensuring our online platforms look great, function properly, and deliver seamless experiences for our students, clients, and partners. If you enjoy mixing creativity with tech, love solving problems, and take pride in getting the details right, this role is perfect for you. |
| Key Responsibilities |
| CRM & Automations • Update CRM pipelines and funnels for new marketing campaigns or training cohorts. • Set up and manage automations (email sequences, form triggers, etc.) using Brevo (SendingBlue) or similar tools. • Monitor existing automations to ensure everything runs smoothly (no errors or missed triggers). • Support hot lead automations and database updates as directed. Email & Newsletter Support • Create and schedule newsletters following management direction and brand guidelines. • Manage and monitor support inboxes, escalating requests or technical issues when needed. • Ensure newsletters are well-formatted, responsive, and consistent with brand tone. Website & SEO • Update and maintain WordPress pages, blog posts, and landing pages. • Optimize site content using Yoast SEO and Ubersuggest tools. • Manage basic plugins, CSS, PHP, or JavaScript snippets to improve site functionality. • Ensure all website updates are mobile-friendly and SEO-ready. Technical Support • Check and update PHP versions and general server configurations when required. • Set up and manage company email accounts and signatures. • Prepare, trim, or edit basic audio files for podcast or content uploads. |
| Skills & Experience |
| • Experience with WordPress, including page builders (Elementor, Gutenberg, or similar). • Working knowledge of HTML, CSS, PHP, and basic JavaScript. • Experience with CRM and email automation tools (Brevo, SendingBlue, Mailchimp, HubSpot, or similar). • Basic understanding of SEO tools (Yoast, Ubersuggest, or similar). • Ability to troubleshoot technical issues and suggest improvements. • Strong attention to detail and documentation habits. • Great English communication skills (written and spoken). |
| Personal Attributes |
| • A reliable, organized, and detail-oriented professional who takes ownership of your work. • Proactive, you notice issues before they become problems. • Tech-savvy and eager to learn new systems. • Able to work independently but enjoys being part of a supportive team. • Values integrity, accountability, and teamwork. • Emotionally intelligent and respectful of confidentiality. |
| How to Apply |
| If this sounds like you, we’d love to meet you! Please submit your application using the “Apply” button below. You will be required to: • Answer a series of questions • Provide your latest resume/CV • Record a short cover letter or video introduction • Portfolio or sample work (graphics, posts, email, or blog samples) If the form fails, please submit your your application to: info@clueoclinical.com. Your application may take longer to process if submit via email. |
Marketing Coordinator
| Position Details | |
| Position Title: | Marketing Coordinator |
| Department: | Marketing |
| Employment Type: | Remote | Part-Time (up to 15 hours/week) |
| Work hour: | Up to 15 hours/week (~3 hours/day). Must be available to work during core Flexible. Up to 15 hours/week (~3 hours/day). Must be reachable during core Australian business hours (Monday–Friday, 9:00 am–5:00 pm AEST) for team meetings, client responses, and collaborative tasks. |
| Probation: | 12-week initial period with the possibility of transition to ongoing or full-time employment following a performance review. |
| Reporting to: | CEO and COO |
| About Clueo Clinical | Shaping the Future of Clinical Research, One Career at a Time |
| At Clueo Clinical, we’re shaping the future of clinical research, one career at a time. Founded in 2020, Clueo Clinical was built with a bold vision: to create a more inclusive, skilled, and future-ready clinical research workforce. We empower aspiring STEMM and health professionals through transformative, human-centered training and career coaching that bridges the gap between education and industry. Our programs not only accelerate careers, they also solve critical industry challenges by helping companies and CROs access fully trained, job-ready professionals through our flagship Industry-Bridging Program™ (IBP™) and tailored corporate training solutions. We believe strength comes from diversity and are deeply committed to creating equitable opportunities in clinical research, ensuring that everyone, no matter their background, can thrive. Our Vision “To transform talent into impact for patients worldwide.” We envision a future where clinical trials are powered by diverse, skilled, and inspired professionals, driving innovation, equity, and better outcomes for all.. Our Values 1. Respect: We cultivate empathy, trust, and mutual appreciation. 2. Integrity: We act with honesty and fairness in every interaction. 3. Service Excellence: We deliver high-quality, personalised training and support. 4. Empowerment: We inspire people to reach their full potential. 5. Compassion: We lead with care, empathy, and purpose. |
| Position Overview |
| As our Marketing Coordinator (VA), you’ll play a key role in helping Clueo Clinical reach and engage our global audience online. You’ll help manage our social media, email campaigns, blog publishing, and digital marketing including paid ads, making sure our brand stays active, professional, and inspiring. If you love content, organisation, and creativity. This role is for you. |
| Key Responsibilities |
| 1. Content Publishing • Schedule and publish weekly posts on LinkedIn, Facebook, Instagram, and YouTube. • Upload blogs, articles, and media content into WordPress (or similar CMS), ensuring correct formatting, SEO tagging, and readability. • Maintain a consistent content calendar and ensure alignment with marketing priorities. 2. Community Engagement • Monitor and respond to comments, messages, and audience interactions across all social channels. • Research relevant hashtags, communities, and groups to improve brand visibility and engagement. • Represent the Clueo brand tone with empathy and professionalism in all interactions. 3. Campaigns & Subscriber Growth • Support the setup and scheduling of email marketing campaigns (Mailchimp or Brevo/SendingBlue). • Assist in building and segmenting subscriber lists. • Contribute ideas to grow our online community and lead pipeline. 4. Creative Production • Design visuals and promotional materials using Canva or similar tools. • Edit and produce short videos for social media (CapCut, Adobe Premiere Pro, etc.). • Coordinate paid ad campaigns (Meta, Google Ads, YouTube) with supervision from the marketing lead. • Ensure all content adheres to brand voice and visual identity guidelines. 5. Analytics & Insights • Track and report on key metrics (growth, reach, engagement, conversions). • Monitor social and digital trends, recommending adjustments to improve performance. • Contribute to monthly and quarterly marketing reports. |
| Skills & Experience |
| • Strong understanding of LinkedIn, Facebook, Instagram, YouTube, and paid ad management (Google Ads, Meta). • Experience with email marketing tools (Brevo/SendingBlue, Mailchimp, or similar). • Basic skills in video editing (CapCut, Canva Video, or Adobe Premiere Pro). • Familiarity with graphic design and brand storytelling. • Solid grasp of content development, SEO basics, and analytics. • Excellent attention to detail and consistency. • Strong written communication and organisational skills. • Keen awareness of digital marketing trends and social media best practices. • Experience in healthcare, education, or life sciences sectors is an advantage (not essential). |
| Personal Attributes |
| • Self-motivated, reliable, and proactive. • Excellent communicator with emotional intelligence. • Highly organised and able to manage multiple priorities. • Thrives in a remote, start-up-style environment. • Values integrity, confidentiality, and team collaboration. • Brings creativity, curiosity, and a problem-solving mindset. |
| How to Apply |
| If this sounds like you, we’d love to meet you! Please submit your application using the “Apply” button below. You will be required to: • Answer a series of questions • Update you latest resume/CV • Record a short cover letter or video introduction • Portfolio or sample work (graphics, posts, email, or blog samples) If the form fails, please submit your your application to: info@clueoclinical.com. Your application may take longer to process if submit via email. |